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SyvirHD Support

SyvirHD

SYVIR HD installs onto Windows based machines only.

Requires a minimum of Windows Vista.Windows Server 2008

Runs on Windows Vista (32 bit),(64 bit). 7 (32 bit),(64 bit). 8 (32 bit),(64 bit). 10 (32 bit),(64 bit). Windows Server 2008.Windows Server 2012.Windows Server 2016

Requires DirectX 8.1 or higher on the installed machine.

SYVIR HD is agent less and does not require the deployment of software to every machine on the network.

Windows WMI services need to be running on the Server/PC being scanned.
Unpack the ZIP file that SYVIR HD is contained in.
Locate the file Setup.exe and double click on it.
Follow the on-screen instructions.
The program installs into a program group called SYVIR HD.
Locate this in the main program menu.
From the Network Menu select Network Scan.

SYVIR HD will scan the LAN to gather information on Windows Servers/PCs connected to the network.

Once complete a list of network Servers/PCs is populated in the network box.

Each Server/PC (Node) in the network tree represents a server/pc that has been discovered in a network scan of your LAN.
SYVIR HD automatically scans your local area network for Servers/PCs’.
It builds up a list in the network box of detected Servers/PCs.
This list is automatically saved, so each time you run SYVIR HD the list is present.

A Server/PC node can have its own administrator account.
To set this click on the computer you wish to set in the network box.
Right click and select set current node login from the menu.
In the login window check the Server/PC you wish to set login details for at the bottom of the window type in the username and password click on ok this sets the password and username for the selected node.
This setting overides the global administrator account.
To start a Server/PC scan you will need an administrator account on each target Server/PC this requires the same username and password.

This is set from the administrator menu select set administrator password.
In the username box type in the username.
In the password box type in the password.
When you are done click on ok. The administrator password is now set.
Select a Server/PC node from the network tree.
Right click with your mouse.
Select Build Current Computer Drives from the menu.
The selected node will be scanned with the selected sensor.
Once a node is scanned a permanent report is saved automatically.
To access the report, double click on the node.
This action creates a 3D virtual model of the target Server/PCs RAID or hard drives...
In the sensors box a list of RAID or hard drives that SYVIR HD found in the scan is presented in a tree view.
Select a Server/PC node from the network tree.
Right click with your mouse.
Select Build Local Computer Drives from the menu.
The selected node will be scanned with the selected sensor.
Once the local node is scanned a permanent report is saved automatically.
To access the report, double click on the node.
This action creates a 3D virtual model of the target Server/PCs RAID or hard drives...
In the sensors box a list of RAID or hard drives that SYVIR HD found in the scan is presented in a tree view.
By default SYVIR HD scans each Server/PC on the network with two sensors.



Actual
Returns the make and model of the hard drives fitted to the system. RAID drives are shown as a single drive.
Some network drives may not return WMI data. SYVIR HD will not be able to retrieve information on undetected drives.
Click the drive platter to retreive diagnostic information.
Logical
Returns logical drives. Each logical drive is shown in 3D. In reality a physical drive may have several logical drives. Click the drive platter to retreive diagnostic information on the logical drive.
Select a Server/PC node from the network tree.
Click with the right mouse button.
If the Server/PC is the local Server/PC select Local Computer Drives Diagnostics Scan.
If theServer/PC is a network Server/PC select Current Computer Drives Diagnostics Scan.
A process begins of scanning the target Server/PC for WMI data.
This data is granular diagnostic data for each sensor type.
Once target node has been retrived a 3D version is populated with color coded status sensors.
Green signifies that the component is OK.
Yellow shows a component is in a warning state.
Red indicates an error in the target component.
Click on the disk drives platter and detailed data will appear in the status box.

Note that WMI does not always return data as to the status of a drive, so in some instances components will not have status available and may show a Warning...


By default WMI returns some data about the status of various messages.
Last Message
This is generally the main message about the state of the drive. The usual state is OK. This means the drive is working as expected.
Quite often you will find no message returned by a sensor. This is nothing usually to worry about. In some cases, for various reasons the component just doesnt produce a message.
OK
The OK message will produce a Green color for the drive.

error
The drive has produced an error, indicated by red.

degraded
The drive has been degraded, indicated by red.

unknown
The status of the drive is unknown, indicated by yellow. This doesnt mean a failure, just that the status is unknown of the drive.

pred fail
The drive is predicted to fail, indicated by red.

starting
The drive is starting, indicated by green.

stopping
The drive is stopping, indicated by yellow.

service
The service message is indicated by green.

stressed
The drive is stressed, indicated by red.

nonrecover
The drive is non recoverable, indicated by red.

no contact
There is no contact with the drive, indicated by yellow.

lost comm
Communication with the drive has been lost, indicated by yellow.