HDD Diagnostics Support

HDD Diagnostics

HDD Diagnostics installs onto Windows based machines only.

Requires a minimum of Windows Vista.Windows Server 2008

Runs on Windows Vista (32 bit),(64 bit). 7 (32 bit),(64 bit). 8 (32 bit),(64 bit). 10 (32 bit),(64 bit). Windows Server 2008.Windows Server 2012.Windows Server 2016

Requires DirectX 8.1 or higher on the installed machine.

Windows WMI services need to be running on the Server/PC being scanned.
Unpack the ZIP file that HDD Diagnostics is contained in.
Locate the file Setup.exe and double click on it.
Follow the on-screen instructions.
The program installs into a program group called SYVIR HDD Diagnostics.
Locate this in the main program menu.

Select the HDD button.
The pc will be scanned with the selected sensor.
This action creates a 3D virtual model of the target Server/PCs RAID or hard drives...
In the hardware box a list of RAID or hard drives that was found in the scan is presented in a tree view.
By default SYVIR HDD Diagnostics scans the Server/PC on the network with two sensors.

Returns the make and model of the hard drives fitted to the system. RAID drives are shown as a single drive.
Some drives may not return WMI data. HDD Diagnostics will not be able to retrieve information on undetected drives.
Click the drive platter to retrieve diagnostic information.
Returns logical drives. Each logical drive is shown in 3D. In reality a physical drive may have several logical drives. Click the drive platter to retrieve diagnostic information on the logical drive.
Select the Scan button.
A process begins of scanning the target Server/PC for WMI data.
This data is granular diagnostic data for each sensor type.
Once the pc has been retrived a 3D version is populated with color coded status sensors.
Green signifies that the component is OK.
Yellow shows a component is in a warning state.
Red indicates an error in the target component.
Click on the disk drives platter and detailed data will appear in the status box.

Note that WMI does not always return data as to the status of a drive, so in some instances components will not have status available and may show a Warning...

By default WMI returns some data about the status of various messages.
Last Message
This is generally the main message about the state of the drive. The usual state is OK. This means the drive is working as expected.
Quite often you will find no message returned by a sensor. This is nothing usually to worry about. In some cases, for various reasons the component just doesnt produce a message.
The OK message will produce a Green color for the drive.

The drive has produced an error, indicated by red.

The drive has been degraded, indicated by red.

The status of the drive is unknown, indicated by yellow. This doesnt mean a failure, just that the status is unknown of the drive.

pred fail
The drive is predicted to fail, indicated by red.

The drive is starting, indicated by green.

The drive is stopping, indicated by yellow.

The service message is indicated by green.

The drive is stressed, indicated by red.

The drive is non recoverable, indicated by red.

no contact
There is no contact with the drive, indicated by yellow.

lost comm
Communication with the drive has been lost, indicated by yellow.