PC Diagnostics Monitor Support

PC Diagnostics Monitor

PC Diagnostics Monitor uses performance counters to monitor using a timebase various hardware functions of your P.C
In addition where problems are encountered you can run a diagnostic check of the pc to see if there is an underlying problem.
PC Diagnostics Monitor installs onto Windows based machines only.

Requires a minimum of Windows Vista.

Runs on Windows Vista (32 bit),(64 bit). 7 (32 bit),(64 bit). 8 (32 bit),(64 bit). 10 (32 bit),(64 bit).

Requires DirectX 8.1 or higher on the installed machine.

Windows WMI services need to be running on the PC being scanned.
Unpack the ZIP file that PC Diagnostics Monitor is contained in.
Locate the file Setup.exe and double click on it.
Follow the on-screen instructions.

The program installs into a program group called PC Diagnostics Monitor. Locate this in the main program menu.
If you encounter problems with your pc you can run a build and diagnostic check to seek extra detail in diagnosing any problems.
Select Build PC from the Scan menu.
The selected node will be scanned with all available sensors.
This action creates a 3D virtual model of the target PC.
In the sensors box a list of hardware that PC Diagnostics Monitor found in the scan is presented in a tree view.

By default PC Diagnostics Monitor scans each PC on the network with a wide range of sensors.

The O.S sensor reads the operating system that is present on the target P.C. This is usually a version of Microsoft Windows. The Sensor returns the version and type of Windows.

Where available information on the target Pcs enclosure type is returned. Primarily this can be one of three types.

The processor sensor returns the manufacturer and model number of the cpu fitted to the motherboard. With some systems WMI will return two values for a dual core processor. SYVIRSEN processor sensor returns just one cpu value.

Physical Memory
Memory Sensor detects how many internal memory cards are fitted to the motherboard. WMI returns values that include ROM BIOS memory for instance that is not fitted as a card. The memory sensor strips out this data to give a more accurate visualisation of the fitted memory cards.

Detects whether a keyboard is connected. The sensor recognises PS2 and USB keyboards. The keyboard (if connected) is represented by a single key connected to either the PS2 keyboard socket or a USB (Back) socket.

Pointing device.
Detects whether a pointing device (Mouse) is connected. The sensor recognises PS2 and USB pointing devices. The mouse (if connected) is represented by a virtual mouse connected to either the PS2 mouse socket or a USB (Back) socket.

The motherboard sensor detects if a baseboard is fitted and the manufactures part number of the board.

System Slots
The slots sensor detects PCI expansion slots on the motherboard. PCI and Express types are recognised. The virtual motherboard is populated with types of slots found by this sensor.

Returns the ROM BIOS used on the motherboard. The value returns the BIOS Manufacture and model.

Video Controller
Typically video is provided through integrated graphics or a separate AGP graphics card. Video Controller sensor detects which type of graphics is fitted to the motherboard.

Hard Drive
Returns the make and model of the hard drives fitted to the system.

DVD/CD Drive
Returns the make and model of the DVD/CD drives fitted to the system.

Floppy Disk Drive
Returns the make and model of the Floppy Disk Drive fitted to the system. (Not shown in 3D system)

Memory Cards
Detects memory card external ports.

Tape Drive
Returns the make and model of the Tape Drive fitted to the system. (Not shown in 3D system)

USB Ports
Detects USB Ports front and back.

1394 Controller
Returns firewire details.

Network Adapter
Returns Ethernet adapters.

SCSI Controller
Returns details of SCSI devices.

Detects if wireless is fitted to the system.

Serial Port
Returns details of serial ports on the motherboard.

Parallel Port
Returns details of parallel ports on the motherboard.

Sound Device
Detects which sound devices are fitted to the motherboard.

Detects fans fitted either to the enclosure or cpu.

Portable Battery
Senses if a portable battery is fitted.

Infrared Device
Returns details of a infrared device fitted to the motherboard.

PCMCIA Controller
Detects if a PCMCIA controller is fitted.

Detects if a Refrigeration is fitted to the system.

Heat Pipe
Detects if a heat pipe is fitted to the motherboard.

Temperature Probe
Detects if Temperature Probes are fitted to the motherboard.

Detects if a lock is fitted to the enclosure.

Battery (UPS)
Detects if a uninterrupted power supply is fitted in the enclosure.
From the Scan menu choose the PC Diagnostics Scan menu option.

A process begins of scanning the target PC for WMI data.
This data is granular diagnostic data for each sensor type.
Once target node has been retrived a 3D version is populated with color coded status sensors.
Green signifies that the component is OK.
Yellow shows a component is in a warning state.
Red indicates an error in the target component.
Click on the component and detailed data will appear in the status box.
By default WMI returns some data about the status of various messages.
Last Message
This is generally the main message about the state of the hardware component. The usual state is OK. This means the component is working as expected.
Quite often you will find no message returned by a sensor. This is nothing usually to worry about. In some cases, for various reasons the component just doesnt produce a message.
The OK message will produce a Green color for the component.

The component has produced an error, indicated by red.

The component has been degraded, indicated by red.

The status of the component is unknown, indicated by yellow. This doesnt mean a failure, just that the status is unknown of the component.

pred fail
The component is predicted to fail, indicated by red.

The component is starting, indicated by green.

The component is stopping, indicated by yellow.

The service message is indicated by green.

The component is stressed, indicated by red.

The component is non recoverable, indicated by red.

no contact
There is no contact with the component, indicated by yellow.

lost comm
Communication with the component has been lost, indicated by yellow.

A range of performance counter sensors monitor the pc for several parameters.
These counters monitor and determine the load the pc is under.
Triggers can be set to enable a sensor to be set DOWN.
Five types of sensors are available.
The sensor is UP and working fine. Green denotes the UP sensor color.

The sensor value has triggered a preset integer that has been set.

The sensor is down and unavailable. The parameter being monitored is either unavailable or reached its maximum trigger times and has been set to down. Investigate on the target pc the cause. Sensors for each pc are accessed through the tree view box. Expand the node you wish to view. Each sensor type will be flagged with its current status.

CPU Load
The percentage load for each cpu core and total.
Values over 90% need to be investigated.

Free Memory
The percentage of free system memory left for the O.S
Values under 10% need to be investigated.

Virtual Memory
The percentage of virtual memory.

PageFile Usage a figure of < 10% needs to be investigated.

Free disk space
Percent of disk space left on main pc drive. Includes logical volumes and total.

Each performance counter sensor has an associated alarm that sets the sensor into a DOWN state.
To access alarms select the sensor from the tree view network box.
The current sensor settings are shown.
To change a sensors alarm modify the parameters and click on save.