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ServerSen Support

ServerSen

ServerSen installs onto Windows based machines only.

Requires a minimum of Windows Vista.Windows Server 2008

Runs on Windows Vista (32 bit),(64 bit). 7 (32 bit),(64 bit). 8 (32 bit),(64 bit). 10 (32 bit),(64 bit). Windows Server 2008.Windows Server 2012.Windows Server 2016

Requires DirectX 8.1 or higher on the installed machine.

ServerSen is agent less and does not require the deployment of software to every machine on the network.

Windows WMI services need to be running on the Server/PC being scanned.
The program installs into a program group called Syvir ServerSen. Locate this in the main program menu.
From the Network Menu select Network Scan.

ServerSen will scan the LAN to gather information on Windows Servers/PCs connected to the network.

Once complete a list of network Servers/PCs is populated in the network box.

Each Server/PC (Node) in the network tree represents a server/pc that has been discovered in a network scan of your LAN.
ServerSen automatically scans your local area network for Servers/PCs’.
It builds up a list in the network box of detected Servers/PCs.
This list is automatically saved, so each time you run ServerSen the list is present.
A Server/PC node can have its own administrator account.
To set this click on the computer you wish to set in the network box.
Right click and select set current node login from the menu.
In the login window check the Server/PC you wish to set login details for at the bottom of the window type in the username and password click on ok this sets the password and username for the selected node.
This setting overides the global administrator account.

To start a Server/PC scan you will need an administrator account on each target Server/PC this requires the same username and password.

This is set from the administrator menu select set administrator password.
In the username box type in the username.
In the password box type in the password.
When you are done click on ok. The administrator password is now set.
Select a Server/PC node from the network tree.
Right click with your mouse.
Select Scan Current Node from the menu.
The selected node will be scanned with all available sensors.
Once a node is scanned a permanent report is saved automatically.
To access the report, double click on the node.
This action creates a 3D virtual model of the target Server/PC.
In the sensors box a list of hardware that ServerSen found in the scan is presented in a tree view.
Select a Server/PC node from the network tree.
Right click with your mouse.
Select Scan local Server from the menu.
The local Server/PC will be scanned with all available sensors.
Once the local node is scanned a permanent report is saved automatically.
To access the report, double click on the node.
This action creates a 3D virtual model of the local Server/PC .
In the sensors box a list of hardware that ServerSen found in the scan is presented in a tree view.
By default ServerSen scans each Server/PC on the network with a wide range of sensors.



O.S
The O.S sensor reads the operating system that is present on the target Server/PC This is usually a version of Microsoft Windows. The Sensor returns the version and type of Windows.

Enclosure
Where available information on the target Server/PC enclosure type is returned. Primarily this can be one of four types.
Tower
Desktop
Laptop
Rack
Processor
The processor sensor returns the manufacturer and model number of the cpu fitted to the motherboard. With some systems WMI will return two values for a dual core processor. ServerSen processor sensor returns upto 16 cpus. The virtual 3D shows upto two cpus.

Physical Memory
Memory Sensor detects how many internal memory cards are fitted to the motherboard. WMI returns values that include ROM BIOS memory for instance that is not fitted as a card. The memory sensor strips out this data to give a more accurate visualisation of the fitted memory cards. By default where two cpus are detected, memory cards are split between the two cpus in the virtual 3D simulation.

Keyboard
Detects whether a keyboard is connected. The sensor recognises PS2 and USB keyboards. The keyboard (if connected) is represented by a single key connected to either the PS2 keyboard socket or a USB (Back) socket.

Pointing device.
Detects whether a pointing device (Mouse) is connected. The sensor recognises PS2 and USB pointing devices. The mouse (if connected) is represented by a virtual mouse connected to either the PS2 mouse socket or a USB (Back) socket.

Motherboard
The motherboard sensor detects if a baseboard is fitted and the manufactures part number of the board.

System Slots
The slots sensor detects PCI expansion slots on the motherboard. PCI and Express types are recognised. The virtual motherboard is populated with types of slots found by this sensor.

BIOS
Returns the ROM BIOS used on the motherboard. The value returns the BIOS Manufacture and model.

Video Controller
Typically video is provided through integrated graphics or a separate AGP graphics card. Video Controller sensor detects which type of graphics is fitted to the motherboard.

Hard Drive
Returns the make and model of the hard drives fitted to the system. Drives are show as 2 x RAID drives. One of the two drives is clickable to retreive diagnostic information.

DVD/CD Drive
Returns the make and model of the DVD/CD drives fitted to the system.

Floppy Disk Drive
Returns the make and model of the Floppy Disk Drive fitted to the system. (Not shown in 3D system)



Tape Drive
Returns the make and model of the Tape Drive fitted to the system. (Not shown in 3D system)

USB Ports
Detects USB Ports front and back.

1394 Controller
Returns firewire details.

Network Adapter
Returns Ethernet adapters.

SCSI Controller
Returns details of SCSI devices.

Wireless
Detects if wireless is fitted to the system.

Serial Port
Returns details of serial ports on the motherboard.

Parallel Port
Returns details of parallel ports on the motherboard.

Sound Device
Detects which sound devices are fitted to the motherboard.

Fan
Detects fans fitted either to the enclosure or cpu.

Infrared Device
Returns details of a infrared device fitted to the motherboard.

Refrigeration
Detects if a Refrigeration is fitted to the system.

Heat Pipe
Detects if a heat pipe is fitted to the motherboard.

Temperature Probe
Detects if Temperature Probes are fitted to the motherboard.

Battery (UPS)
Detects if a uninterrupted power supply is fitted in the enclosure.
Select a Server/PC node from the network tree.
Click with the right mouse button.
If the Server/PC is the local Server/PC select Local Server Diagnostics Scan.
If theServer/PC is a network Server/PC select Current Node Diagnostics Scan.
A process begins of scanning the target Server/PC for WMI data.
This data is granular diagnostic data for each sensor type.
Once target node has been retrived a 3D version is populated with color coded status sensors.
Green signifies that the component is OK.
Yellowshows a component is in a warning state.
Red indicates an error in the target component.
Click on the component and detailed data will appear in the status box.
Note that WMI does not always return data as to the status of a component, so in some instances components will not have status available...

By default WMI returns some data about the status of various messages.
Last Message
This is generally the main message about the state of the hardware component. The usual state is OK. This means the component is working as expected.
Quite often you will find no message returned by a sensor. This is nothing usually to worry about. In some cases, for various reasons the component just doesnt produce a message.
OK
The OK message will produce a Green color for the component.

error
The component has produced an error, indicated by red.

degraded
The component has been degraded, indicated by red.

unknown
The status of the component is unknown, indicated by yellow. This doesnt mean a failure, just that the status is unknown of the component.

pred fail
The component is predicted to fail, indicated by red.

starting
The component is starting, indicated by green.

stopping
The component is stopping, indicated by yellow.

service
The service message is indicated by green.

stressed
The component is stressed, indicated by red.

nonrecover
The component is non recoverable, indicated by red.

no contact
There is no contact with the component, indicated by yellow.

lost comm
Communication with the component has been lost, indicated by yellow.