Check your clients endpoints.
Remote working is here to stay, the benefits brought for workers and companies alike are well documented. But this provides headaches and challenges for MSPs across the world. Remote workers by there very nature will be in a lot of cases placed across the world making home visits impractical for MSPs.
In particular fault analysis of remote staff endpoints is challenging. Clearly sending out IT engineers is expensive and time consuming.
With the advent of RDP support staff typically access remote endpoints without leaving the building.
Syvir DM is a remote diagnostics solution for companies with home workers etc. With Syvir DM automated scans of the endpoints hardware can offer diagnostic insights into the health of the endpoints hardware. Data is transferred to the cloud to enable analysis through a web browser.
Syvir DM provides analysis of Windows PCs, Servers, VMware and Hyper-V.